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In a prior conversation, Cambridge College of Healthcare & Technology President Terry LaPier described the Cambridge Scorecard — the institution’s practice of measuring its success by how many people its graduates go on to help, rather than by how many students it enrolls. In this conversation he applies that scorecard to the Master of Science in Nursing – Family Nurse Practitioner (MSN–FNP) program and explains the chain he believes carries care from leadership, to nursing faculty, to students, and finally to patients — where it compounds rather than stops.
Cambridge College of Healthcare & Technology operates campuses in Delray Beach, Miami Gardens, and Altamonte Springs, Florida; in Atlanta, Georgia; and a global online division. Its nursing programs run from the Nursing Assistant diploma through the MSN–FNP. In this installment, President Terry LaPier takes questions on the top of that ladder — and on what he believes it is really for.
Of everything Cambridge offers, why does the MSN–FNP hold your attention?
Because it is the program where the arithmetic of our scorecard gets loud.
I want to be careful here, because I do not rank our students. A nursing assistant who is gentle with a frightened ninety-year-old at two in the morning is doing sacred work, and I will defend that sentence anywhere. But if you are asking me where one graduate touches the largest number of human beings over a career, the answer is a family nurse practitioner in primary care. That is not a value judgment about the person. It is a fact about the position.
A hospital hires a nurse and gets a nurse. A community gets a family nurse practitioner and gets a front door. Somebody who can see the child and the mother and the grandmother, across the whole lifespan, and who in a lot of neighborhoods is the difference between having a provider and not having one.
Where does an FNP land on the Cambridge Scorecard?
Let me restate the scorecard first, because it only has one line on it.
THE CAMBRIDGE SCORECARD
How many people did our graduates help? Not enrollments. Not starts. Not degrees conferred. The count of patients, families, and communities cared for because somebody finished what they started here.
Now put one family nurse practitioner on it. She works a full clinic schedule. Every day is patients — all day, every clinic day, across an entire career. Over a year that is thousands of encounters. Over twenty-five years it is a number I cannot hold in my head, and I have tried.
And that is one graduate. One.
I find that clarifying rather than inspiring, if I am honest. Inspiring is easy. Clarifying is what changes decisions. Once you accept that number, you cannot be casual about whether she finishes.
You describe a chain — leadership to faculty to students to patients. How does something that starts in your office reach a patient’s bedside?
I have never taught one of our nursing students. Not one class, not one clinical. Whatever I believe about how a human being ought to be treated reaches a student through a faculty member, or it does not reach them at all.
That means faculty are not the messengers of the culture. They are the mechanism. There is no second channel.
And the transmission is not accomplished by saying things. Students do not absorb a values statement. They absorb what happened to them. A student who was noticed learns what being noticed feels like, and reproduces it at the bedside without being told. A student who was processed — who was a seat, a tuition line, a retention number — learns to process people. She will be perfectly competent and slightly absent, and her patients will feel it and never be able to name it.
You cannot give a patient something you were never given. That is the whole theory. Everything else is logistics.
THE CHAIN, STATED PLAINLY
Leadership → decides how much room faculty have Faculty → decide what a student experiences Students → reproduce that experience with patients Patients → are the only line on the scorecard
So, what is the actual leadership lever — what can a president change?
Whether faculty have room. That is nearly the entire job.
Here is the uncomfortable version. If I want a graduate to be patient with a frightened patient, I need faculty who were patient with a struggling student. If I want faculty to be patient with a struggling student, they need enough time, enough standing, and enough backing to make that call without looking over their shoulder. Which means it is not a values decision at all. It is a workload decision, a hiring decision, and a budget decision, and those are made in rooms the student will never see.
I would rather be judged on those decisions than on a mission statement. Anybody can write a mission statement. Very few people will show you their staffing model.
It also tells you what to look for in a graduate program, and I would say this about any school, not only ours: ask who is teaching, ask whether they are still in practice, and ask whether you will have direct access to them. Advanced practice is judgment work. Judgment is transmitted person to person or it is not transmitted.
You have said the effect compounds. What do you mean?
This is the part I did not appreciate for the first several years I did this work.
An FNP does not only see patients. Sooner or later, she precepts. Somebody from the next class shows up in her clinic and she teaches them — the assessment, the difficult conversation, the thing that is not in any textbook about how to tell a family bad news in a small room. She becomes the mechanism I described earlier. The chain does not end at her. It restarts.
Take one graduate who precepts even a student or two a year across a long career. Now put every one of those students in their own clinic, in their own community, doing the same thing. You are no longer adding. You are multiplying. That is what I mean when I say the effectiveness does not stop — not that it lasts a long time, but that it keeps generating.
And it explains why the quality of the experience matters so much more than it appears to. If a graduate leaves here having been treated as a number, she teaches that. It propagates. Culture is not soft. It is heritable.
What does the MSN do for the Cambridge students who will never enroll in it?
It changes what they think is available to them. And I would argue that is worth as much as the degree itself.
A nursing assistant in one of our Miami Gardens classrooms can see the entire staircase from the bottom step — Nursing Assistant and Practical Nursing, then ASN, then BSN or RN-to-BSN, then the MSN–FNP. One institution. One transcript. She may not take the last step for fifteen years. But a person who can see the top of the staircase behaves differently on the bottom step than a person who cannot.
A lot of our students arrived at Cambridge having been told, in one way or another, that this was as far as they went. The existence of the top rung is an argument against that, and it is a more persuasive argument than anything I could say to them.
What is the case for society — why does the country need more FNPs from a school like ours?
The demand is not in dispute. The U.S. Bureau of Labor Statistics projects nurse practitioner employment to grow 40 percent between 2024 and 2034 — roughly 128,400 additional positions, against 3 percent growth across all occupations. That is not a trend. That is a country trying to fill a hole.
But the number I care about is the distribution, not the total. There are counties in Florida and counties in Georgia where a new patient waits months for a primary care appointment. Those are not places that need a marginally better provider. They need a provider.
And this is where a school like Cambridge matters in a way that a more selective institution cannot replicate. Our students are overwhelmingly from the communities they will serve. They are already working in healthcare when they enroll. They are not going to finish and relocate to a coastal academic medical center, because their mother lives here, their church is here, their kids are in school here. Educate a nurse where she lives and you tend to keep the provider where she is needed.
That is the honest societal argument. Not that we produce a different kind of clinician — that we produce clinicians who stay.
What keeps you up about this?
The scorecard has an unforgiving feature, and I put it there on purpose.
A student who withdraws in her third term counts as zero. Not partial credit for the terms she completed. Zero. Every patient she would have seen for the next twenty-five years is a patient nobody saw, and there is no line on any report where that shows up. Nobody files a complaint on behalf of care that never happened.
So, the thing that keeps me up is not our enrollment. It is the specific student who is one bad month from stopping, who has not told anyone, and who is about to disappear from a system that was not watching closely enough to notice. If we lose her, the loss is not ours. It is distributed across two decades of people in a waiting room somewhere.
That is why our admissions process includes a faculty interview, and why I would rather have a difficult conversation with an applicant before she enrolls than an expensive one eighteen months in. Enrolling someone we cannot carry is not generosity. It is a cost we hand to her.
What do you want a nurse reading this at three in the morning to take away?
That the hard part is already behind her.
The compassion, the stamina, the clinical instinct — she has those or she would not still be in this profession. What she does not have yet is a credential, and a credential is a finite, boring, countable thing. Ours is 90 weeks and 765 supervised clinical hours, with coursework online and practicum hours completed near where she already lives. That is a real ask of a real family and I will not pretend otherwise. But it has an end date she can circle on a calendar.
And on the other side of that date is a scorecard measured in people. Not in her tuition, not in our enrollment. In the number of human beings who got care because she did not stop.
I would ask her to call and talk to somebody before she decides anything. Not to apply — to talk. If the answer is that this is not her year, that is a good outcome and I want her to reach it with real information rather than at three in the morning by herself.
Frequently asked questions
What is the Cambridge Scorecard?
The Cambridge Scorecard is how Cambridge College of Healthcare & Technology describes its own measure of institutional success: how many people its graduates go on to help, rather than how many students it enrolls or how many degrees it confers. It was introduced in Conversation No. 3 of the President’s Perspective series.
How long is the Cambridge MSN–FNP program?
The MSN–FNP program is designed to be completed in 90 weeks — approximately two years — comprising 15 courses and 765 supervised clinical hours.
Is the MSN–FNP designed for nurses who are already working?
Yes. Didactic coursework is delivered online so it can be completed around shift schedules, and clinical practicum hours are completed in healthcare facilities near where students already live and work.
What nursing programs does Cambridge offer below the MSN?
Cambridge offers a Nursing Assistant diploma, a Practical Nursing diploma, an Associate of Science in Nursing, a Bachelor of Science in Nursing with traditional, bridge, and accelerated tracks, and an online RN-to-BSN, in addition to the MSN–FNP.
Where is Cambridge College of Healthcare & Technology located?
Cambridge operates campuses in Delray Beach, Miami Gardens, and Altamonte Springs (Orlando area), Florida; in Atlanta (Sandy Springs), Georgia; and a global online division serving students across the United States.
CONTINUE THE CONVERSATION
Talk to someone before you decide.A Cambridge advisor can walk you through the 90-week schedule, the clinical hour requirements, your state board’s requirements, and what financial aid looks like for your situation — with no obligation to apply.
Explore the program: MSN – Family Nurse Practitioner
Read the President’s Welcome: cambridgehealth.edu/about/presidents-message
Request information: cambridgehealth.edu/contact
Call: 1-877-206-4279
Cambridge College of Healthcare & Technology is institutionally accredited by the Accrediting Bureau of Health Education Schools (ABHES). Programmatic accreditation is granted by program and by campus; see the Licensure & Accreditation page for current status. Employment projections are national data from the U.S. Bureau of Labor Statistics and are not a guarantee of employment or earnings.